Introduction

Please, read the following information carefully. It contains the Terms of Use governing your access to and use of WazzHere mobile application, DELIVA mobile application, www.wazzhere.com, www.delivahere.com; and to any other associated services, or associated websites owned and/or operated by WAZZHERE LLC or WAZZHERE LIMITED (collectively hereinafter the “Service”); and to any correspondence by e-mail between Us and You. The mobile applications may at times be individually referred to as “Application” and the websites may at times be individually referred to as “Website.” Please, read these terms carefully before using the Service. Using the Service indicates that You accept these terms. If You do not accept these terms, do not use the Service. WAZZHERE LLC is a USA registered entity and WAZZHERE LIMITED is a Nigeria registered entity (collectively hereinafter referred to as “WAZZHERE” or “WAZZHERE LLC)”. WAZZHERE LLC and WAZZHERE LIMITED are joint owners and operators of DELIVA mobile app.

These Terms of Use are legally enforceable and binding agreement between You and WAZZHERE and shall be referred to as “Agreement”’ or “Terms of Use.”

1. Parties To This Agreement And Consideration.

The parties to this Agreement (the "Agreement") are You, (hereinafter "You" or the "User"), and WAZZHERE (hereinafter the "Company," "We," "Our," or "Us).

1.1. By accessing the Service and for other good and valuable consideration, the sufficiency of which is acknowledged by You and the Company, You hereby agree to be bound by all the terms and conditions set forth in this Agreement.

1.2. Subject to your acceptance of the terms and conditions set forth in this Agreement, The Company agrees to grant You a limited personal non-transferable right to access the contents of Service operated by the Company.

1.3. This Agreement is subject to change by the Company at any time and changes shall become effective upon notice to USERS by posting such changes directly on the Website or Application; or by sending an email from WAZZHERE to the email address associated with your User account.

1.4. You may not alter, delete, add, change, or edit any of these terms and conditions, and any such attempted alteration shall be void and of no effect.

1.5. Any action on your part to Bookmark to a page on the Service whereby the Warning Page, the Age Verification Page, and/or the Terms of Use Page is bypassed shall constitute an implicit acceptance by You of all the Terms and Conditions set forth herein as well as an explicit acknowledgment by You of the fact that You are at least 13 years old.

2. Use of Service

You agree to not do any of the following:

• violate any laws or Company policies;
• be false or misleading with your actions;
• infringe any third-party right;
• distribute spam, chain letters, or pyramid schemes;
• distribute viruses or any other technologies that may harm the Company or the interests or property of the Company's users;
• use, copy, modify, distribute, or otherwise transfer any of the Company's content on the Service or any other person's content posted on the Service, unless expressly authorized to do so;
• use any robot, spider, scraper, artificial intelligence or other automated means to access the Service and collect content for any purpose without Our express written permission; harvest or otherwise collect information about others, including email addresses, without their instruction;
• copy, decompile, reverse engineer, disassemble, attempt to derive source code of, modify, create derivative works of the Service, any updates, or any part thereof;
• copy or distribute, publish or exploit the Service, or any content in the Service, unless you have received express written permission from Us;
• modify or otherwise make any derivative use of the Service;
• use any data mining, robots, AI, or similar data gathering or extraction methods on the Service;
• downloading (other than page caching) of any portion of the Service or any information contained therein;
• reverse engineering or accessing the Service in order to build a competitive product or service;
• using the Service other than for its intended purposes;
• create an account or post any content if you are under the age of 13.

3. User's Code of Conduct:

You agree, warrant and covenant to use the Service in accordance with the following Code of Conduct and You agree and acknowledge that in our sole discretion we may, but are under no obligation to reject or delete any transaction posted or uploaded by You which violates any of the following provisions, and/or to terminate Your right to use or access the Service for violating these provisions:

• that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, or is harmful to minors in any way;
• that is pornographic or depicts a human being engaged in actual sexual conduct in any way;
• that impersonates any person or entity, including, but not limited to, a Company's employee, or falsely states or otherwise misrepresents your affiliation with a person or entity (this provision does not apply to content that constitutes lawful non-deceptive parody of public figures.);
• that is false, deceptive, misleading, deceitful, misinformative, or constitutes "bait and switch";
• that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or Content that You do not have a right to make available under any law or under contractual or fiduciary relationships;
• that constitutes or contains "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," "pyramid schemes," or unsolicited commercial advertisement;
• that constitutes or contains any form of advertising or solicitation if: posted in areas of the Service which are not designated for such purposes; or emailed to the Service users who have not indicated in writing that it is okay to contact them about other services, products or commercial interests;
• that includes links to commercial services or web sites, except as allowed in "services";
• that advertises any illegal service or the sale of any items the sale of which is prohibited or restricted by any applicable law, including without limitation items the processing, transportation, or sale of which is prohibited or regulated by federal, state and local law;
• that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
• that disrupts the normal flow of dialogue with an excessive amount of content (flooding attack) to the Service, or that otherwise negatively affects, interferes, or disrupts other users' ability to use the Service; or that damages, disables, overburdens or impairs the functions of the Service.
• that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of content transmitted through the Service; contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose;
• "stalk" or otherwise harass anyone;
• collect personal data about other users for commercial or unlawful purposes;
• use automated means, including spiders, robots, crawlers, data mining tools, Artificial Intelligence, or the like to download data from the Service, unless expressly permitted by Us;
• post non-local unless permitted or otherwise irrelevant content, repeatedly post the same or similar content or otherwise impose an unreasonable or disproportionately large load on our infrastructure;
• post the same item, transaction, or service in more than one classified category or forum;
• attempt to gain unauthorized access to the Company's computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service;
• use any form of automated device or computer program that enables the submission of postings on the Service without each posting being manually entered by the author thereof (an "automated posting device"), including without limitation, the use of any such automated posting device to submit postings in bulk, or for automatic submission of postings at regular intervals;

4. Information Collected.

The information which WAZZHERE collects through the Service may include Personal and Financial Information (hereinafter the "Personal Information") which refers to information that helps it identify users or viewers of the Service (collectively, "Users" and each "User" or "You" and shall refer to Registered User as defined in Service Privacy Policy). The Personal Information includes data such as a User's name, street address, phone number, email address, username and password, bank account details, and credit card numbers and information. Users are responsible for keeping all Personal Information current and may change any previously entered information through the Service in the manner set forth below. WAZZHERE may utilize Personal Information, without limitation, for the following purposes:

• establishing and verifying user identities;
• opening, maintaining, administering and servicing Registered User accounts (as defined below);
• processing, servicing or enforcing transactions and sending communications relating to the Service;
• providing User support in connection with User-use of the Service;
• providing service updates for the Service;
• providing promotional notices and offers and other WAZZHERE information;
• responding to User-posed inquiries and comments; (viii) maintaining the security of the Service and Company-systems;
• copy, decompile, reverse engineer, disassemble, attempt to derive source code of, modify, create derivative works of the Service, any updates, or any part thereof;
• evaluating Use of the Service for potential improvements and otherwise collecting payment for services or compensating users for transaction.

The Service may also collect data that cannot be traced back to a specific individual (hereinafter the "Anonymous Information"). For example, WAZZHERE LLC may be able to keep count of how many Users have viewed the Service and specific content therein, or key words utilized to find the Service, but this information does not necessarily include information regarding Users' names, street addresses, phone numbers, or email addresses. Users who view the Service but do not enter their Personal Information are generally anonymous Users. Only Anonymous Information and no Personal Information will be intentionally collected by WAZZHERE LLC from anonymous Users. The Service may use browser cookies to collect Anonymous Information. The Service may also incorporate web beacons or similar tracking technologies to allow WAZZHERE LLC to track how the Service is used. Such technologies are used to collect Anonymous Information, e.g. the name of the User's internet service provider, the IP address of the User's computer, User's browser software and operating system, the identity of any linked-from or linked-to website and other similar information. Furthermore, WAZZHERE LLC may, either directly or through a third party, track Users' conduct on the Service, including, without limitation, areas of the Service visited, topic(s) viewed, most popular pages of the Service, Users' Internet connection type and browser use WAZZHERE LLC may combine a User's Anonymous Information with similar information collected from other Users to help improve the Service.

5. Service Use of Information

Not withstanding anything herein to the contrary, by submitting Personal Information, You grant WAZZHERE LLC, its officers, subsidiaries, affiliates, successors, assigns, managers, members, agents, service providers, suppliers, and employees the right to store and distribute your Personal Information. We gather and use information as follows: We will receive and store any information you enter on the Service or give us in any other way that personally identifies you to fulfil legitimate requests you make that are offered by our Service, to improve your experience at the Service, to get a better general understanding of the type of individuals visiting the Service and to enable us to contact you when needed. By submitting this personally identifiable information to Our Service you agree to receive email, notification, or postal mail from the Company and other third party marketers. You further understand and agree that by using the Service, you are extending an express invitation for the Company, and other third marketers to contact you by telephone at the numbers you have provided and you hereby consent to any such calls even if your phone numbers is on any federal state or other do not call lists. We believe in permission-based marketing and Users may be provided with the option to unsubscribe through an unsubscribe link at the bottom of these emails. Users may also have the option of completely removing their information from our database by submitting a request to terms@wazzhere.com or terms@delivahere.com, as appropriate. Please, note that user information may be cached in search engine indexes after removal and that the Service and WAZZHERE LLC have no control over such caching.

6. Revisions to Terms & Conditions.

WAZZHERE LLC reserves the right to revise, change, amend, alter or modify (hereinafter, "Update") these Terms of Use and its other policies and agreements at any time and in any manner. The User is responsible for periodically checking for any Updates of these Terms of Use. Any Updates supersede any prior versions immediately upon posting on the Service. Using the Service after any such Update or changes to the Terms of Use shall constitute consent to changed terms or practices.

7. Accounts, Passwords and Registration to the Service.

You agree that We are not responsible or liable for the personal protection and security of any password or username that you may use to access the Service. You are responsible for maintaining the confidentiality of the password and account, and can help keep your account secure by using a strong password. You are solely responsible for any and all direct or indirect damages and liable for all activity conducted on the Service that can be linked or traced back to your account log-in credentials including username or password. If You lose a password to your account or are subject to a stolen password, You must immediately notify Us.

8. Content from the Service.

As between You and WAZZHERE LLC, You own any and all content that You submit to the Service. You grant WAZZHERE LLC and its affiliates a right to distribute and send your content to third-parties to perform the transaction(s) being requested.

9. Abusing the Service.

Please send Us an email at terms@wazzhere.com or terms@delivahere.com, as appropriate, to tell Us about any problems or offensive content so that together we can keep the Service working properly. We may limit or terminate our service, remove hosted content and/or take technical and legal steps to keep Users off the Service if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether We decide to take any of these steps, remove hosted content or keep a user off Service or not, We do not accept any liability for monitoring the Service or for unauthorized or unlawful content on the Service or use of the Service by Users.

10. Limitations on Services.

You acknowledge that the Company may establish limits concerning use of the Service, including the maximum number of days that content will be retained by the Service, the maximum number and size of postings, email messages, or other content that may be transmitted or stored by the Service, and the frequency with which You may access the Service. You agree that the Company has no responsibility or liability for the deletion or failure to store any content maintained or transmitted by the Service. You acknowledge that the Company reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, and that the Company shall not be liable to You or to any third party for any modification, suspension or discontinuance of the Service.

12. No Spam Policy.

You understand and agree that sending unsolicited email advertisements to Our email addresses or through Our computer systems or Our Service, is expressly prohibited by this Agreement. Any unauthorized use of Our computer systems is a violation of this Agreement and certain federal and state laws, including without limitation the Computer Fraud and Abuse Act (18 U.S.C. § 1030 et seq.). Such violations may subject the sender and his or her agents to civil and criminal penalties. This section shall survive the termination of this Agreement.

13. Intellectual Property Rights & Service Content.

WAZZHERE LLC, reserves all of its intellectual property rights. This Agreement does not grant you any right or license with respect to any of our copyrights, trademarks, service marks, graphics and logos. The Service contains content from Us, You, and other users. You agree not to copy, modify, distribute, or make any derivative use of any content whatsoever from the Service, including all our copyrights or trademarks. When You give Us content, You are granting Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content. By posting to the Service You are acknowledging that all content posted belongs to You or You have permission to post it and further You will not post anyone's image or likeness without their express permission. If You believe that your rights have been violated, please notify Us at terms@wazzhere.com or terms@delivahere.com as appropriate, and we will investigate the matter. We reserve the right to remove content where we have grounds for suspecting the violation of these Terms of Use or of any party's rights. Any content posted by a User other than by Us and/or WAZZHERE LLC shall not be deemed and does not reflect the thoughts, comments, ideas, opinions, or otherwise of WAZZHERE LLC and/or Us.

14. Reporting Intellectual Property Infringements.

Do not post content that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright and trademark such as offering counterfeit items for sale. We reserve the right to remove content where we have grounds for suspecting the violation of these Terms of Use, our policies or of any party's rights. If You have a good faith belief that a listing on the Service infringes your copyright, trademark, or other intellectual property rights, then You must immediately contact Us in writing with all supporting documents and details regarding such infringement. No request or complaint regarding any infringement of intellectual property shall be considered unless proper documentation evidencing ownership of intellectual property are provided. You must a) clearly identify the material on the Service that You claim is infringing so that we may locate it on the Service; b) provide a statement by You that You have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law; c) provide a statement declaring under penalty of perjury that (1) the above information in your notice is accurate, and (2) that You are the owner of the intellectual property interest involved or that You are authorized to act on behalf of that owner; d) provide your address, telephone number, and email address; and e) your physical or electronic signature. We will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act. This section shall survive the termination of this Agreement.

15. Liability.

You agree not to hold Us or our Affiliates responsible for things other users post or do. We do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what's offered. We also cannot guarantee continuous or secure access to our services. Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or goods (physical or digital), or reputation, or any special, indirect, or consequential damages arising out of your use of the Service, even if You advise Us or we could reasonably foresee the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to You. This section shall survive the termination of this Agreement.

16. Disclaimer of Warranties.

You agree that use of the Service is entirely at your own risk. The Service is provided on an "as is" or "as available" basis, without any warranties of any kind. All express and implied warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights are expressly disclaimed to the fullest extent permitted by law. To the fullest extent permitted by law, we disclaim any warranties for the security, reliability, timeliness, accuracy, and performance of the Service. To the fullest extent permitted by law, we disclaim any warranties for other services or goods received through or advertised on the Service, or accessed through any links on the Service. To the fullest extent permitted by law, we disclaim any warranties for viruses or other harmful components in connection with the Service.

• Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to You insofar as they relate to implied warranties. This section shall survive the termination of this Agreement.

17. Indemnity.

You agree to indemnify and hold the Company, its officers, subsidiaries, affiliates, successors, assigns, managers, members, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of content You submit, post or make available through the Service, your use of the Service, your violation of this Agreement, your breach of any of the representations and warranties herein, or your violation of any rights of another. This section shall survive the termination of this Agreement.

18. Terminating our Services.

You may terminate or stop using the Service at any time. WAZZHERE LLC may add or remove functionalities or features of the Service and/or also stop providing the Service to You completely. You agree that We, at our sole discretion, have the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any content within the Service, for any reason, including, without limitation, if We believe that You have acted inconsistently with the letter or spirit of this Agreement. Further, You agree that We shall not be liable to You or any third-party for any termination of your access to the Service. Further, You agree not to attempt to use the Service after said termination.

19. Dispute Resolution.

This Agreement or any claim, cause of action or dispute (“claim”) arising out of or related to this Agreement is governed by the laws of the State of Texas, USA or the laws of applicable jurisdiction(s) if the dispute is related to the use of the Service outside the USA. Any disputes relating in any way to your use of the WAZZHERE LLC Service shall be submitted to confidential & binding arbitration in, except to the extent that you have in any manner violated or threatened to violate WAZZHERE LLC's intellectual property rights. WAZZHERE LLC may seek injunctive or other appropriate relief in any state or federal court in the jurisdiction in which the Service was used and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the commercial rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding & may be entered as a judgment in any court of competent jurisdiction. If we don't enforce any particular provision, we are not waiving our right to do so later. If any provision of this Agreement is held invalid, unenforceable, or void by a court of competent jurisdiction, then this Agreement shall be considered divisible as to such provision, and the remainder of the Agreement shall be valid and binding as though such provision were not included in this Agreement. We may send notices to You through the email address You provide, or by certified mail. Notices sent by certified mail will be deemed received five days following the date of mailing. We may update this Agreement at any time, with updates taking effect when You next use the Service or after 30 days, whichever is sooner. No other amendment to this Agreement will be effective unless posted at Our Service. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such action. Users of the Service may correspond with WAZZHERE LLC regarding dispute by emailing Us at terms@wazzhere.com or terms@delivahere.com

20. Force Majeure.

If by reason of failures of telecommunications or internet service providers, labor disputes, riots, inability to obtain labor or materials, earthquake, fire or other action of the elements, accidents, governmental restrictions or other causes beyond Our control We are unable to perform in whole or in part Our obligations as set forth in this Agreement, then the Company and the Service shall be relieved of those obligations to the extent it is so unable to perform and such inability to perform shall not make the Company or the Service liable to You.

21. Relationship of the Parties.

Nothing contained in this Agreement shall be construed as creating any agency, legal representative, partnership, or other form of joint enterprise between the parties. Neither party shall have authority to contract for or bind the other in any manner whatsoever.

22. Messages Transmitted Through Electronic Mail.

Notwithstanding any of the foregoing, if You voluntarily provide your E-mail address for public distribution or for any other purpose to Us then You agree to receive unsolicited advertisement or promotional message from Us or its agents, or affiliates, or associated third parties. If You want to opt out then You must contact Us at terms@wazzhere.com or terms@delivahere.com

23. Security Procedures.

WAZZHERE LLC undertakes reasonable efforts to operate secure data networks which are protected by industry standard firewall and password protection systems. WAZZHERE LLC undertakes reasonable efforts to review its security and privacy policies on a periodic basis and it may adjust and change the systems as necessary. Notwithstanding the above, and although WAZZHERE LLC is ever diligent in its security pursuits, it cannot guarantee the success of its efforts.

24. Privacy Policy:

SEE ADDITIONAL PRIVACY POLICY TERMS ATTACHED HERETO or www.wazzhere.com/privacy and www.delivahere.com/privacy: WAZZHERE LLC is committed to making your experience satisfying and safe. Protecting the privacy of our users is a primary concern for us. When you request WAZZHERE LLC's online services, the information you provide to us is used only to provide our creative services to deliver email notification to you (or to people you designate as your recipients) and from time to time, to validate your identity. Although a certain limited amount of information is required for us to be able to serve you our data collection policies otherwise allow you to choose how much information you provide to us. The information you provide will be shared only with our professional consultants. If user does not accept this privacy policy (including any updated terms hereto) or does not meet or comply with these provisions, then user may not use the Service. Service terms and conditions are incorporated herein by reference and user by using the Service hereby agrees that user shall comply with Service terms and conditions and privacy policy. Please be advised that WAZZHERE LLC reserves the right to release such information to law enforcement or other governmental officials if in WAZZHERE LLC's sole and absolute discretion, it is deemed necessary to comply with the law.

25. Service Terms and Conditions.

The Terms and Conditions set forth on the Service shall govern any claim relating to this Privacy Policy and will otherwise be deemed applicable to it.

26. Corporate Transfers of Information.

Information about the Users of the Service, which include the User's Personal Information, may be disclosed in association with certain business dealings such as any debt financing, acquisition or merger, sale of assets and in the event of a bankruptcy, assignment for benefit of creditors or receivership in which particular information could be sold or transferred to other parties as an asset. By using the Service and/or entering his Personal Information, each User consents to the Service's use of his information as outlined in this Privacy Policy.

27. Contributions.

Please send questions, comments or complaints (“Contributions”) to terms@wazzhere.com or terms@delivahere.com. By submitting ideas, suggestions, documents or proposals to WAZZHERE LLC through its suggestions or feedback webpages, you acknowledge and agree that:

• your Contributions do not contain confidential or proprietary information;
• WAZZHERE LLC is not under any obligation of confidentiality, express or implied, with respect to the Contributions;
• WAZZHERE LLC shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide;
• WAZZHERE LLC may have something similar to the Contributions already under consideration or in development;
• you irrevocably non-exclusively license to WAZZHERE LLC rights to exploit your Contributions; and
• you are not entitled to any compensation or reimbursement of any kind from WAZZHERE LLC under any circumstances.

28. Applicable law and Jurisdiction.

This Agreement shall be governed by the laws of the State of Delaware (without regard to the laws that might be applicable under principles of conflicts of law) as to all matters, including, but not limited to, matters of validity, construction, effect and performance. Should a lawsuit be necessary to enforce this Agreement the parties agree that jurisdiction and venue shall reside in the State of Texas, USA in the County of the principal office of WAZZHERE LLC. Both parties consent to the personal jurisdiction of the courts of the State of Texas.

29. Entire Agreement.

You agree that These Terms of Use and the other policies posted on the Service constitute the entire, complete and exclusive agreement between The Company, the Service and You, superseding any prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent with respect to the subject matter of this Agreement.

a. Intended Use of the Service.

WazzHere-Deliva is a social, mobile system that offers an electronic marketplace connecting people to transact business, primarily for package delivery. You agree to only use the application for the purposes for which it is intended. You shall not use it for any purpose that is illegal or not in compliance with local, national, or international laws.

b. Not a Delivery Service. Technology for Electronic Marketplace.

The user agrees neither WazzHere LLC nor its affiliates provide delivery services. Deliva is an electronic marketplace technology operated by WazzHere LLC that connects Customers (Package Senders), Delivery Agents and Processing Agents. Delivery Agents and Processing Agents that are included in the Service are Independent Operators acting independent of WazzHere LLC who choose to use WazzHere LLC's technology to seek and fulfill delivery requests for other users of the technology.

c. Damage to Package.

Except to the extent paid in settlement from any applicable insurance policies if the Customer (Sender) opts for an insurance coverage, where such insurance coverage is offered, each party agrees to indemnify and hold harmless the other Party, and its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective directors, shareholders, officers, agents, employees and permitted successors and assigns that occurs in connection with the transactions supported through the mobile application or this Agreement. This indemnification will survive the termination of this Agreement. This term shall include, specifically cases of inadvertent damage or loss of property during transactions facilitated by the Service.

d. Payments – Customer (Sender) Fees.

As Customer (Sender), you agree to pay applicable fees, presented through the Service as required payment, for the use of the Service to facilitate delivery of your package(s). The fees may include any applicable taxes. You agree to pay any applicable penalties that might arise as additional charges from the Bank, either from unsuccessful payments due to insufficient funds, returns, or other unplanned incidentals related to the said payment.

e. Refunds.

As customer (sender) you agree that payment refunds shall only be made to you in a case when a transaction was canceled in a timely manner, prior to the time the delivery service is scheduled to begin. As an example, a customer (sender) that cancels a delivery transaction will be eligible for a refund if the sender cancels the request prior to agreeing to and accepting a bid for that transaction that was offered by a Delivery Agent (DA). If, on the other hand, the customer (sender) cancels the transaction after the point in the process when the sender has agreed to and accepted a bid by a Delivery Agent (DA) but the DA has not yet picked up the package, then a minimal transaction fee will be charged for processing and administrative efforts incurred and only the balance will be refunded to the Customer. However, the Sender will not be eligible for refunds if the Sender cancels the transaction when the Delivery Agent (DA) has picked up the package for delivery.

f. Agent Commission.

As an Agent, you agree you shall receive as commission a percentage of the total amount paid by the customer for a delivery transaction for which you are a co-facilitator, acting either in the capacity of the Delivery Agent (DA) or the Processing Agent (PA). The rate of the Commission payable to you shall be as agreed at the time you were activated as an Agent in the Deliva app. WAZZHERE LLC reserves the right to amend this rate at any time without prior notice to you. WAZZHERE LLC will use available means of correspondence to communicate new amended rates to Agents. Your continued use of the Service indicates your agreement and acceptance of the new rates. Do not continue using the Service if you do not agree to new Agent Commission rates upon amendment.

g. Ratings.

As a User, you agree that other users that are party to a transaction within the Service may voluntarily offer ratings and feedback regarding their experience with the way and manner you performed your portion of the delivery transaction. In this regard, a Customer (Package Sender) may offer ratings and feedback about a Delivery Agent and/or a Processing Agent. A Delivery Agent may offer ratings and feedback about a Customer (Package Sender) and/or a Processing Agent. A Processing Agent may offer ratings and feedback about a Customer (Sender) and/or a Delivery Agent. You further agree that WazzHere LLC may use the ratings and feedback provided in the Service in any manner in relation with the operations of the Service without your approval. You agree WazzHere LLC does not have any obligations to verify feedback but reserves the right to remove any comments determined to include obscenity, offensive language and personally identifiable information (PII) or other data that might violate privacy and other applicable local or international laws.

h. Non-Performance of Responsibility in Service.

You understand that each delivery transaction in the Service involves a number of parties that may include namely, Sender, Processing Agents and Delivery Agent performing their various parts in a sequence of activities for the delivery to be successful. Certain transactions, specifically, the Domestic Delivery option in the Service, may not include Processing Agents in the end-to-end delivery process. You understand that the delivery transaction will not be successful if you or any one of the parties in a transaction does not perform her/his part. You agree that if you do not perform your part, other parties involved in the transaction may take necessary action, as is allowed by the Service, up to and including cancellation of the entire transaction, in order to recover from the failed transaction. You agree that you might be assessed as transaction fee following such cancelation due to non-performance of your part in the transaction. You further understand that WAZZHERE LLC will track Non-Performance by users (Sender, Processing Agents and Delivery Agent) and reserves the right to penalize repeat occurrence. Penalties could include, but not limited to, suspension of your account for a while and in cases where the issue persists, a total ban from the Service.

i. Insurance Opt-in.

You agree that if an Insurance coverage option is available to you at the time of requesting a delivery transaction, you acknowledge you have the option to opt-in for insurance coverage to protect against damage or loss of your package. The user acknowledges that WAZZHERE LLC is not the Insurance agency or provider and only serves as the integrator to connect the user to the insurance agency. If insurance coverage option is available in a jurisdiction, the specific terms and conditions for the Insurance policy will be provided to the User at the time of Opt-in by the insurance agency, through WAZZHERE LLC.

j. Package Content & Customer (Sender) Responsibility.

As a Customer (Sender) you acknowledge you retain ownership of the package even as it is processed by the Processing Agent (PA), where applicable, and transported by the Delivery Agent (DA) for delivery on your behalf. You agree, as the sender of the package that you are aware of the contents of the package being dropped off for delivery processing by the PA (where applicable) and transportation by the DA. You further covenant you have not included any items considered illegal or contraband by applicable local or international laws. You agree to be responsible for the contents you drop off for processing, transportation, and delivery to a recipient. Specifically, for international deliveries, you must not include any of the following items for delivery through this Service: Alcohol, drugs, firearms and ammunitions (including replicas or imitations). Poisonous and toxic items, including pesticides and certain chemicals. Explosives and flammable items such as fireworks, gas, and aerosol. Lithium batteries and other hazardous items and any other items considered dangerous or illegal by applicable international or local laws. For Domestic Delivery option, you must not include any items considered illegal or dangerous according to applicable international and local laws.

k. Package Content & Delivery Agent Responsibility.

As Delivery Agent, you agree you are not the owner of the package but will have custody of the package you are transporting for delivery on behalf of a customer (sender). As Delivery Agent, you agree that you are fully aware of the contents of the package you are accepting for delivery. As Delivery Agent, you agree to deliver the package in person. You further covenant not to remove from, add to, manipulate, deface, enhance, reshape, reconstruct, or in any way tamper with the contents of the package you will be transporting for and delivering on behalf of the customer (sender). You hereby agree to transport and deliver the package for delivery as agreed with the sender.

l. Package Content & Processing Agent Responsibility.

As Processing Agent, you agree you are not the owner of the package but will have custody of the package you are processing for delivery on behalf of a customer (sender). As Processing Agent, you agree that you are fully aware of the contents of the package you are accepting for delivery processing. As Processing Agent, you further covenant not to remove from, add to, manipulate, deface, enhance, reshape, reconstruct, or in any way tamper with the contents of the package you will be processing on behalf of the customer (sender). You hereby agree to process the package for delivery.

m. Package Restrictions - Sender.

As sender you covenant you will not include items considered illegal or contraband by applicable local or international laws in a package you present for delivery. You agree that the Processing Agent or Delivery Agent can decline to continue with the delivery transaction if any content of the package is determined to be illegal or not allowed for local of international transportation. You agree to be responsible for the contents you have presented for delivery. Specifically, for international deliveries, you must not include any of the following items for delivery through this Service: Alcohol, drugs, firearms and ammunitions (including replicas or imitations). Poisonous and toxic items, including pesticides and certain chemicals. Explosives and flammable items such as fireworks, gas, and aerosol. Lithium batteries and other hazardous items and any other items considered dangerous or illegal by applicable international or local laws. For Domestic Delivery option, you must not include any items considered illegal or dangerous according to applicable international and local laws.

n. Media Content Captured by Customer.

As Customer (Sender), you agree the photos and videos you have captured to describe a package and its contents are true representations of the item to be transported for delivery.

o. Media Content Captured by Customer.

As Processing Agent, you agree the photos and videos you have captured to describe a package and its contents are true representations of the item delivered to you for processing for the purpose of delivery.